Last Updated: [Current Date]

Nuvorelia LLC (“we,” “us,” or “our”) operates the website https://nuvorelia.com/ (the “Site”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site. We are committed to protecting your privacy and handling your personal information in an open and transparent manner.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

a. Personal Information You Provide to Us We collect Personal Information you directly provide when you:

  • Make a purchase or attempt to make a purchase through the Site. This may include your name, billing address, shipping address, email address, and phone number.
  • Contact us for customer support or inquiries.
  • Create an account on our Site.

b. Information Collected Automatically (Device Information) When you access the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

2. How We Use Your Personal Information

We use the Personal Information we collect for various purposes, including:

  • Order Fulfillment: To process and fulfill your orders, including processing your payments, arranging for shipping, and providing you with invoices and order confirmations.
  • Communication: To communicate with you about your orders, products, services, and any inquiries you make.
  • Customer Support: To provide customer service and support, including responding to your questions and requests.
  • Website Improvement: To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • Security and Fraud Prevention: To screen our orders for potential risk or fraud.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We do not sell your Personal Information.

  • Service Providers: We share your information with trusted third-party service providers to perform functions and provide services to us, such as payment processing (e.g., Afterpay, Klarna), shipping carriers, website hosting, data analysis, and customer service. These service providers have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purpose.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.

4. Payment Processing

We accept payments via Afterpay and Klarna. When you make a purchase through Nuvorelia LLC, your payment information is processed securely by our third-party payment processors. We do not store your full payment card details on our servers. Your payment information is encrypted and transmitted directly to the payment processor.

5. Your Choices and Rights

You have certain rights regarding your Personal Information:

  • Access and Correction: You may request access to the Personal Information we hold about you and request that we correct any inaccuracies.
  • Opt-Out of Communications: If you have opted-in to receive marketing communications from us, you may opt-out at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
  • Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Data Security

We implement reasonable security measures, including physical, electronic, and procedural safeguards, to protect your Personal Information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the details below, and we will take steps to delete such information from our systems.

8. Third-Party Websites

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the “Last Updated” date at the top. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about our privacy practices, please contact us:

Nuvorelia LLC Address: 209 W 40th St, New York, NY 10018, United States  Email: support@nuvorelia.com Phone: +17186845150 Customer Service Hours: Monday-Friday 9AM-5PM EST